Marukoma Onsen Ryokan Hotel Chitose , Chitose (Hokkaido) ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Shikotsuko Poropinai 7, Chitose (Hokkaido), Japan, 066-0287

Marukoma Onsen Ryokan is a 3-star inn located at the foot of Mount Eniwa on the north shore of Lake Shikotsu in Hokkaido, Japan. It is distinguished by its hot spring baths, including a popular open-air bath overlooking the lake. The ryokan offers a serene environment perfect for relaxation while also being a convenient base for exploring nearby attractions.

Location

Located 28 miles from New Chitose Airport, the ryokan is ideal for travelers seeking both relaxation and exploration. It is situated within the region of Shikotsu-Toya National Park, allowing easy access to nature spots like Kokenodomon and the Shikotsu Visitor Center. The area offers various sightseeing opportunities, showcasing Hokkaido's natural beauty.

Rooms

Guestrooms at Marukoma Onsen Ryokan ensure comfort with amenities including linens, towels, flat-screen TVs, and heating. Certain rooms offer views of Lake Shikotsu, enhancing the stay experience. Family rooms are equipped with shared bathrooms and feature traditional tatami flooring.

Eat & Drink

The onsite restaurant, Komakusa, serves traditional Japanese cuisine and includes an Asian breakfast for guests. There is also a snack bar/deli available on the property. Guests can enjoy meals while appreciating the surrounding natural beauty.

Leisure & Business

Marukoma Onsen Ryokan features a spa and wellness center, including an indoor mineral hot spring and sauna. Guests can take advantage of complementary Wi-Fi in public areas and engage in activities such as hiking and skiing nearby. Recreation opportunities include relaxing in the ryokan's hot spring baths.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Japanese-Style Room

Max:

4 persons

13 m²

Bed options:

4 Single beds

Heating

room details

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Room Assigned On Arrival

Max:

2 persons

13 m²

Bed options:

4 Single beds

Heating

room details

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Japanese-Style Room

Max:

5 persons

17 m²

Bed options:

2 Single beds

Lake view

Heating

room details

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Getting around

A list of all available modes of transport

City Center

Chitose (Hokkaido) 10.3 mi

Airports

New Chitose (CTS) 25.9 mi

Sapporo Okadama (OKD) 32.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Tranquil Onsen Bliss

“The onsen facilities were truly a highlight, especially the outdoor rock pool where I enjoyed the serenity of hot spring water mingling with the cool lake.” view full review

Exquisite Meals

“The dining experience exceeded my expectations; the fresh Japanese omelets at breakfast and the delectable dinner left me wanting more.” view full review

Spacious Comfort

“I loved my spacious traditional Japanese-style room on the second floor, with mesmerizing lake views and cozy tatami mats for the ultimate comfort.” view full review

Accessible Onsen

“The availability of private baths was a fantastic feature, allowing for an intimate and relaxing experience which I truly appreciated.” view full review

General

Parking
Safe deposit box
Concierge desk
No pets allowed
Security
Elevator
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Canoeing
Skiing
Hiking
Fishing

Guest Parking

Electric kettle

Services

Housekeeping

Dining

Restaurant
Snack bar

Business

Meeting/ Banquet facilities

Children

Children's menu
Game room

Spa & Leisure

Karaoke
Garden area
Spa & wellness center
Sauna
Jacuzzi
Massage
Hot spring bath
Open-air bath
Public Bath

Room features

Heating
Terrace

Self-catering

Electric kettle

Media

Flat-screen TV

Location

Shikotsuko Poropinai 7, Chitose (Hokkaido), Japan, 066-0287

Map view

Shikotsuko Poropinai 7, Chitose (Hokkaido), Japan, 066-0287

City landmarks

Lake Shikotsu

1.9 mi

Mount Eniwa

1.6 mi

Horobinai

poropinai park

1.5 mi

Chitose

Poropinai Observatory

1.9 mi

Shikotsuko Onsen

1.8 mi

Okotan

Okotampe Lake

2.7 mi

Okotanbeko Lake

3.1 mi

Restaurants

Restaurant Komakusa

100 ft

7 Poropinai Marukoma Onsen Ryokan

Reviews and Ratings

Feedback from previous guests about their experience.

60%

liked the hotel and would stay again

6.0/10

Guest rating

Rooms

5.0

Location

8.0

Service

6.0

Dining

7.0

Charles

United States of America, October 2023

6.0/10

I found this hotel to be a mix of positives and negatives. The location is unique and picturesque, perfect for the winter festival visits, but the dated rooms and language barriers with the staff were a letdown. The dining was authentic but ended a bit early, still offering a taste of local flavors.

Rooms

5.0

The rooms had a typical Japanese layout and tired furnishings, not meeting the usual standards I expect. A bit disappointing in terms of value for money.

Service

6.0

The staff were very kind, but some had difficulty communicating in English, and there was room for improvement in terms of service.

Location

8.0

The location by the lake was stunning, especially during snowy weather, providing a unique setting for the stay.

Dining

7.0

The dining experience was authentic and hearty, made of regional ingredients, but I wished there was more time for meals as it ended rather early.

Facilities

5.0

The hotel needs an urgent update to its facilities to match the beautiful location and improve the overall guest experience.